FAQ’s

Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.

What payment methods do you accept?

Cash payments are accepted at the start of the tour.

What does the warranty cover?

The warranty covers a complete refund if a tour is canceled or affected by an unforeseen event.

Where are you located?

We are located within the Safari Camp & Hotel in Giza, Egypt’s Bahariya Oasis.

How can I contact you?

We can be reached by phone or email. For prompt responses, please contact us at +201143133000 on WhatsApp.

Can I receive a refund?

Absolutely, in the event of a natural disaster or cancellation of the tour, you are entitled to a complete refund. Please visit our FAQ page for more information on refunds as well as other queries.

Is there any age restrictions?

It’s best to get in touch with us directly by phone, email, or WhatsApp if you want exact information about any age restrictions for your tours.

Why White Desert Travel?

At White Desert Travel, we’re defined by authentic, accessible desert adventures driven by “Ahmed Safari’s” pioneering spirit. Our commitment to sustainability, excellence, and global community differentiates us, and we provide unforgettable experiences in Egypt’s stunning deserts. Join us on journeys created with passion.